Six Guidelines to Help Manage Your Medical Practice IT Strategy & Support

Swift Systems handles IT services for healthcare entities and is familiar with medical practice management software like Allscripts and imaging solutions such as MERGE. Swift IT support evaluates your technology requirements and provides strategic recommendations based on industry best practices and HIPAA compliance standards.

Here are six criteria Swift’s systems engineers use to evaluate healthcare practice IT infrastructure based on industry standards:

• HIPAA Compliance: Provide quarterly network security scans to meet compliance standards and conduct annual HIPAA compliance security risk analysis to eliminate any new vulnerabilities.
• Network Security: Conduct frequent vulnerability assessments and penetration testing. For example, this is used to determine if it’s appropriate for the practice to maintain their own servers or remove patient data from the practice premises in preparation for electronic health records (EHR). Also, to ensure encryption for all data on portable devices.
• Interoperability: Make sure that the practice management software is compatible with the IT systems platform. Choose the correct infrastructure suitable for the types of software you want to use for practice management, EHR, medical devices, etc.
• Usability: Manage and proactively update your network systems. Meaning, remotely update all computers with the needed patches, and when onsite, provide competent assistance when you need it.
• Prepare for the worst: Design a network infrastructure for business continuity and disaster recovery to ensure there is no unplanned downtime and ensure physician time is maximized and patience wait time is minimized. Ideally, create a backup and fail-over plan in the network design strategy to ensure that you will not lose client data because of a server failure.
• Strategy: Challenges like managing 3rd party vendors, security, and integrating emerging technologies become our responsibility. Swift plans for your business future considering all of your technical requirements and not simply putting out daily IT fires.

Engaging Swift Systems as your IT managed services provider enables you to focus on your core business while we leverage your IT resources – converting the potential nuisance and distractions of IT into systems you can depend on.

 

Swift Client Success Story

A busy Endodontic Practice faced a common problem in the evolution of an expanding business. Part-time or ad-hoc vendor relationships leaned on during the early years often don’t scale to meet the technical requirements of a larger business. As the practice grew and demands on staff time increased, the demand for easy-to-access shared files and network systems became apparent, as did the need for on demand IT support and services. Read more…

 

 

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