3CX VoIP Software Features List

Premier Phone Services for Businesses in Maryland

General Phone System Features

  • Call Logging, Call Reporting
  • Blind Call Transfer, Attended Call Transfer
  • Call Forward on Busy or No Answer
  • Call Routing (DID) / Caller ID
  • Conference Calling
  • Auto Attendant / Digital Receptionist
  • Voicemail / Music on Hold
  • Ring Groups & Hunt Groups
  • Central Phonebook
  • Call Parking & Pickup
  • Call Queuing
  • Call Recording (Barge-in, Whisper, & Listen included in the Call Center Edition)
  • Dial by Name
  • MWI - Message Waiting Indicator
  • BLF Status Updates
  • Conference Rooms
  • Intercom
  • Paging

Management & Scalability

  • Web-Based Management Console
  • Configuration Wizard
  • Real Time Web-based System Status for Admin Users
  • Integrated Web Server
  • Automated Restore & Backup
  • Firewall/NAT Friendly Configuration of External
  • Remote Extensions via Tunnel
  • MS Windows Server Certified
  • Integrated Enterprise Database (PostgreSQL)
  • VMware / Hyper-V Compatible

On-Screen Softphones

  • Supports Windows, Android 1, iPhone 4.0, & Up
  • Manage Softphone from Management Console
  • Includes Tunnel to Avoid NAT Problems
  • Auto-Provisioning / Remote Configure

3CX MyPhone

  • Web-based Utility or Desktop Install
  • Transfer Calls
  • Shows Incoming Calls
  • Shows Caller ID
  • Shows Personal Call History
  • Divert Calls to Voicemail
  • Queue Monitoring
  • Shows Status of Other Extensions
  • Run as Presence Monitor with Desk Phone

3rd Party Application Integration

  • Microsoft Outlook Integration
  • Salesforce Integration
  • HTTP API to Integrate with any Web CRM
  • Microsoft Exchange 2007 Unified Messaging

Devices & Providers

  • Supports Popular IP Phones
  • Supports VoIP Gateways & cards
  • Make and Receive Skype Calls
  • Supports Popular SIP /VoIP Providers
  • SIP Trunking Support

Unified Communications & Mobility

  • MyPhone Self-Service User Portal
  • Receive Voicemail via Email
  • Make Video Calls
  • Advanced Forwarding Rules Based on Caller ID, Time, & Type of Call
  • Integrate Branch Offices with 3CX Bridges
  • Standards-based Presence Information
  • Integrated Fax Server
  • Receive Faxes via Email as PDF

IP Phone Management

  • Automatic Phone Provisioning
  • Remotely manage IP phones
  • Manage IP Phones Network-Wide
  • Plug & Play Support
  • Provision Network-Wide with Correct Settings
  • Restart one or all Phones Remotely
  • See & Update Firmware Network-Wide
3CX VoIP Bundle
The Owner’s Guide to Lean IT

IT systems are foundational to modern businesses. Too often, that foundation is unsteady. Unpredictable outages, insecure networks, and unreliable performance from mission-critical systems can jeopardize your entire business.

There’s a better way. Learn how.

Schedule Free Network Assessment

Stop Worrying About Your IT

Get in touch with us for a free consultation with one of our technical experts. We’ll review your current systems, assess your needs, and identify the coverage options to best meet them.

Get in touch with us by phone:

Sales: 301-682-1500

Support: 301-690-4357

Join These Clients' Success!