Managed IT Services Provider in Maryland
Expert managed IT services you need, when you need them.
Growth companies in Maryland recognize the value of having excellent network and platform services available so that business continues smoothly without interruptions to the revenue stream. Engaging Swift Systems as your Maryland IT managed service provider enables you to focus on your core business while we leverage your IT resources – converting the potential nuisance and distractions of IT into systems you can depend on. Challenges like managing staffing, security, and integrating emerging technologies become our responsibility.
How Managed IT Services Work:
Managed IT services is the approach to It services that gives you the flexibility to scale your IT needs at a moments notice, yet gives you the assurance of fixed monthly billing without the worry of large IT bills. Under a managed IT services contract, you have a dedicated tech who manages all of your IT needs and also can bring ther expertise into those emergency situations, and in most cases avoid them altogether. All your IT needs are managed under one agreement and you can get back to running your business, not managing an IT department.
24/7 Help Desk Services:
As one of the best locally managed IT service companies, our experts are located here in Maryland, dedicated to your account. During business hours, Swift Systems guarantees a 4 hour response time to all of our customers and we offer after hours options for emergency support requests. A 15 minute response time is guaranteed to contract customers, along with customized support for enterprise business needs detailing a critical escalation plan and help desk specialist assignments.
Managed IT Service Provider / Remote Monitoring:
Focus on your business strategy and customer service, while we focus your IT services. As an IT managed service provider in Maryland, Swift Systems handles the day-to-day operations including field maintenance, installations, upgrades, systems optimization, network changes, equipment upgrades, multi-vendor coordination, and customer support. We offer a complete package which ensures that your network is managed properly and secure using remote monitoring tools. We manage and monitor your network out of sight and we’re onsite when you need us.
Consulting, Project, & Design Services:
We engage our customers through a thorough network and platform assessment review to provide a current systems overview. We deliver strategic design and build recommendations that are in your best interest based on business practices and industry standards. We offer the best and most cost effective solutions in order to meet industry and corporate information security policies, disaster avoidance, and compliance requirements. Developing the correct architecture for your enterprise is critical to delivering an IT infrastructure that serves business needs. By collaborating with you to define a strategic vision, we empower you to streamline your data systems in order to gain an advantage over your competition.
Information Security, Disaster Avoidance, & Compliance:
In the event of an emergency, we are prepared to rapidly deploy solutions while under pressure to repair your critical systems. The strategic analysis of business requirements and challenges, which we provide to our engaged customers proactively, reduces infrastructure issues and in the event of an emergency our technical team is ready to serve as your company’s tactical support without delay or reservation. Our unmatched combination of industry and technology expertise helps reduce resolution time and risk for Maryland businesses.